It's your choice to switch to another energy supplier or remain with your current utility. To make an informed choice, you may want to use this checklist.
INQUIRE ABOUT THE ESCO'S
*Make sure the ESCO is eligible to sell your energy by contacting the Public Utility Commission or your utility company.
COMPARE PRICES AND SERVICES
*What did the ESCO charge last month and what was included in the price?
*Is the price fixed or variable?
*If it's fixed, is it guaranteed?
*Does it include taxes?
*Are there any discounts, bonuses or credits?
*Are other services available?
REVIEW TERMS AND CONDITIONS
*What is the length of the agreement?
*Are there penalties for breaking the agreement?
*Are there additional fees?
*Is a deposit required?
CONSIDER UTILITY-SPECIFIC CHOICE PROGRAMS
Utilities offer choice programs such as Power Switch, Energy Choice, and Power Move. You can contact your utility and sign up for the choice program where:
*You could receive guaranteed savings (typically around 7%) provided by ESCOs off of your current utility supply portion of your bill for at least two months.
*You can extend the relationship with the ESCO on mutually agreeable terms and conditions.
*You can return to the utility after two months if you choose.
CONSIDER CUSTOMER SERVICE
*What are the office hours?
*What is the compliant-handling process?
*Are there toll-free numbers?
CONSIDER ENERGY OPTIONS
*Are environmentally-friendly generation sources such as solar, wind, or hydro power available?
*Are you a member of a group that has a program in place to purchase energy together to increase buying power?
CONSIDER BILLING AND PAYMENT OPTIONS
*Will I receive separate bills from the utility and the ESCO?
WHAT HAPPENS AFTER YOU CHOOSE A SUPPLIER?
*You will receive a confirmation letter from the ESCO with the contract and terms conditions.
*You will receive a confirmation letter from the utility with the effective date of the contract. That date is usually the day after your meter reading date.
*Your supply will continue uninterrupted.